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Service Catalogue

The LGMA is working on a project to catalogue all of the services provided to the public by local authorities.

The local government sector provides about 1,000 public services. The LGMA is working on a national project to produce one common catalogue of these services. 

The service catalogue will help to better inform the public about local authority services and how to access them. 

Click here for project updates.

How will the project be completed? 

This project is run by a Service Catalogue Project Team from the Local Government Management Agency (LGMA). A Programme Board provides governance for the project

Each local authority has nominated a single point of contact to help the LGMA in coordinating the project. The single point of contact will:

  • Liaise with the project team on behalf of their local authority 
  • Gather and review details on services in their local authority
  • Keep local authority staff updated and coordinate feedback 
  • Represent their local authority in project workshops

Meet the Team 

The Service Catalogue Project Team

Geraldine Dunne, PMO Project Manager, gdunne@lgma.ie
Mary Hennessy, Project Leader, mhennessy@lgma.ie
Fiona Nolan, Project Assistant fnolan@lgma.ie 

The Programme Board

  • Niall Healy, Director of Services, Cork County Council (Chairperson)
  • Mihai Bilauca, Chief Information Officer, Department of Housing Planning and Local Government
  • Eamonn Hunt, Assistant Chief Executive, LGMA
  • Sean Coughlan, Director of Services, Limerick City and County Council
  • Christine O'Grady, Senior Executive Officer, Kildare County Council 
  • Frank Guckian, Head of Information Systems, Roscommon County Council.
  • Liam Ryan, Senior Executive Officer, Cork County Council
  • Eoin Doyle, Director of Services, Cavan County Council
  • Clare Curley, Director of Services, Tipperary County Council

Project Updates

Catalogues completed so far 

The first phase of our project is completing the Local Government Service Catalogue by functional area in excel format. We have now completed this task for public facing services including: housing, environment, planning, roads and transportation, economic development, tourism, local enterprise, parks and open spaces, library services, and community services.

Consultation with local authority staff is an important part of our project in helping to identify and describe public facing services.

Take a look at the Draft Housing Catalogue here
Take a look at the Draft Environment Catalogue here
Take a look at the Draft Planning Catalogue here
Take a look at the Draft Roads and Transportation Catalogue here 
Take a look at the Draft Economic Development, Tourism and Local Enterprise Offices Catalogue here
Take a look at the Draft Parks and Open Spaces Catalogue here
Take a look at the Draft Community Services Catalogue here
Take a look at the Draft Library Services Catalogue here
Take a look at the Draft Corporate Services Catalogue here
Take a look at the Draft Arts Culture Heritage and Conservation Catalogue here
Take a look at the Draft Fire Emergency and Civil Defence Services Catalogue here
Take a look at the Draft Human Resources Services Catalogue here
Take a look at the Draft Archive Services Catalogue here 

This information will be used to populate a searchable, downloadable user-friendly online catalogue.

What's next?

Now that we have completed Draft Catalogues for the services above, we are moving on to arts, culture and heritage, and corporate services . Stay tuned for updates!

Find out more

If you are interested in finding out more about how we are approaching the Service Catalogue Project and how we are cataloguing services, you can read our Service Catalogue Guide here

We publish regular updates to keep you informed about the project. You can read these below. 

Service Catalogue Bulletin 1 - November 2018
Service Catalogue Bulletin 2 - June 2019
Service Catalogue Bulletin 3 - December 2019
Service Catalogue Bulletin 4 - June 2020
Service Catalogue Bulletin 5 - December 2020

Please send any comments to servicecatalogue@lgma.ie